Privacy Policy

1. Information We Collect

When you use our website or services, we may collect the following information:

• Personal Information: Name, email address, phone number, company name, and country when you submit forms or register for our services
• Business Information: Company registration details, trade licenses, and shipping addresses provided during the verification process
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referral source
• Communication Data: Records of correspondence including emails, WhatsApp messages, and inquiry form submissions

2. How We Use Your Information

We use collected information to:

• Process and fulfill wholesale orders
• Respond to inquiries and provide customer support
• Send relevant product updates, stock alerts, and promotional offers
• Verify business credentials for wholesale account access
• Improve our website functionality and user experience
• Comply with legal obligations and prevent fraud

3. Data Sharing

We do not sell your personal information. We may share data with:

• Logistics Partners: Shipping companies require your address and contact details for delivery
• Payment Processors: Banks and payment services for transaction processing
• Legal Authorities: When required by law or to protect our rights

4. Cookies & Tracking

Our website uses session storage to remember your preferences (such as whether you've seen the lead capture form). We also track page visits for analytics purposes. This data is stored on our servers and not shared with third-party advertising networks.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted database connections, secure server infrastructure, and restricted access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Business records are kept for a minimum of 5 years for legal and tax compliance. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Object to automated decision-making

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@mensmk.store or through our contact page.